Online Reputation Management

Grow Your Business By Generating Feedback & Positive Online Reviews!

Reputation Management shows businesses what people are saying about them, improves their visibility in local search and provides progress reports.

Today, people trust traditional advertising much less than other avenues available through local and social channels. The most trustworthy form of advertising is word of mouth, which includes personal recommendations, as well as consumer opinions posted online.

In the past, a business defined itself with what it said in its advertising, but now the customer defines the business by providing real-time feedback through channels like blogs, social media, forums, review sites, and more.

Your reputation is both what you say about yourself and what others say about you. Managing your reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.

Business owners need to proactively engage with their customer-base, and our Reputation Management software can help them manage that process more easily.

Why You Need Online Reviews

Getting customer reviews is vital to every business regardless of size or industry.

Fact 1

Online Reviews influence the purchasing decisions of other people online. According to a recent Marketing Land Survey 90% of customers say buying decisions are influenced by online reviews

Fact 2

Having verifiable online reviews from credible 3rd party websites like Google+ and Yelp have been proven to increase sales revenue. According to a Harvard Business School case study a 1 star increase from the website Yelp lead to a 5%-9% increase in sales revenue.

Fact 3

According to Search Engine Land – 78% of local mobile searches result in offline purchases. Local search directories are starting to show companies with a greater number of reviews higher than those without. This means increasing the amount of online reviews for your company is truly – Good for Business!!

How does our reputation management platform work?

Reputation management and presence monitoring tools help business owners stay on top of all the information that relates directly to their online reputation. Eagle Eye Media’s software works to achieve a variety of goals for local businesses, including:

  • Correct their online listings
  • Monitor online reviews
  • Benchmark themselves to their competitors
  • Monitor employees’ social media activity
  • Engage with customers through social networks
  • Stay on top of new conversations with reports and alerts
Monitor reviews for dozens of verticals

Whether it’s a five-star oil change or a one-star root canal, Reputation Management retrieves ratings and comments from all of the biggest review sites, as well as dozens of industry-specific sources.

Learn more about review management >

 

Help businesses boost their online presence

Visibility is a two-headed beast. Our score shows businesses how accurate their online listings are, as well as which ones are missing so you can help them rank higher in local search.

Learn more about verifying online listings >

 

Gather online reviews with Review Generation

Reviews are critical for online success, but generating and managing them is hard work. Offer businesses a tool that does the heavy lifting for them.

  • Solicit feedback from customers, both online and in-store
  • Control which reviews go public and which stay private
  • Spread positive reviews throughout social media

Learn more about Review Generation >

See what Reputation Management can do for your business

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